In Ozon Bank strengthened all teams, customised

processes without loss of productivity

and improved time-to-market

In Ozon Bank strengthened all teams, customised processes without loss of productivity and improved time-to-market

In Ozon Bank strengthened all teams, customised processes without loss of productivity and improved time-to-market

Role

Head of Design

Year

2023-2025

Platforms

Web, iOS, Android

Team

13 → 80

It is part of the biggest Russian IT-company, is a major financial player offering B2C services like deposits, credit cards, and BNPL, alongside B2B solutions such as leasing and factoring. Initially supporting Ozon’s marketplace, it now operates as an independent business driving financial innovation.

+191% YoY

Revenue grew in 2024

1 bn €

Revenue

35 mln

Clients

Navigate to →

1

Product design

In short, I transformed product design in the company from a non-systematic, one-off approach into a scalable culture, both technically and humanly.

achievements

Integrate research into designers’ regular workflow to reduce unnecessary iterations

Transition the product to its own design system, cutting time-to-market

Foster a culture of “why we are doing it and how we could do it differently”

In addition to client-facing interfaces, we also designed numerous internal banking products for operational activities. For example, a Sales CRM in which the bank’s sales managers can manage their deals with major clients.

An important milestone in B2B products is credit products. The design and product team has completely redesigned the application process to increase conversion rates and approved credit limits.

2

Brand design

During my time leading brand design, we increased spontaneous brand awareness to several times and aided awareness rose to dozens of percents

achievements

Built an in-house Editorial team for the bank, establishing a unique style and Tone of Voice

We reimagined the brand from scratch, making it recognizable and scalable for new products

3

People and culture

A list of the great people

A list of the great people

A list of the great people

When I joined, the team was around 13 people. Now, it’s 80! We’ve grown that much in just a year and a half, while also boosting the quality, processes, and output of product design, brand design, and editorial – and had a lot of fun doing it!

achievements

Successfully grew the team almost 8x – and survived

Redesigned the team structure to prepare it for future scaling

Implemented unified hiring standards, performance reviews, and individual development plans